VDR providers are accredited vendors of secure cloud-based software and document repository systems that conform to the digital standards needed to keep documents for business in an online environment. They offer advanced security features like the ability to control permissions in a granular manner, and facilitate collaboration among team members as well as external parties. They are essential for due diligence for mergers, acquisitions and fundraising, and for many other purposes.
A reputable VDR provider will provide a clear, simple user interface and a mobile app that makes it easy for users to navigate the platform upload files, and find information quickly. They should also have several support resources, such as training materials such as FAQs, training materials, and even an in-house customer service team who can help with any issues or queries. Depending on the plan they have they may provide live chat, email, or phone support. They may also be available during normal business hours, or 24 hours a day.
Some vdr providers are focused on specific go industry needs. For example, Intralinks offers unique features for companies in the biotech and pharmaceutical industries. Another example is CapLinked, which specializes in M&A transactions for mid-sized to large-sized companies. Other VDR providers, such as DataSiteOne and Firmex have years of experience in facilitating M&A deals for Fortune 500 companies. Others, such as Ansarada are experts in international transactions.